Shipping Cost for all items worldwide is 20% from total cost of goods or $4 minimum.
We ship our products via:
Israel Air Post - Delivery time is 7- 21 business days. It is regular Air Post and most orders are be sent that way.
Registered Air Post For each Registered Mail we are sending,we are receiving from the Postal Office authorities a sign receipt with a ref. mail number.In case of lost package we will apply the Postal Office Authorities for details and check up.
EMS - Air Express - Delivery time is 3-4 days. We send orders via EMS upon a customer request (for an additional fee of $20).
Please note that we ship from Israel to overseas and delays might occure - we thank you in advance for your patience and understanding.
Returns Policy
You may return an item sold by Israel military.com within 14 days of delivery for a full refund (not including postage).
You may exchange an item for a bigger or smaller size. In such a case the shipping cost for the returned goods will be covered by the customer.
In case you received a damaged or defective item - you may return it for a replacement.
In case you received a wrong item - ship it back and we will replace it for you.
In case you want to cancel your order before your order was processed or shipped - let us know and we will cancel your order and will refund your account.
In case you want to change any detail of your order before it was shipped - let us know via e-mail or by phone.
In case we don't have part of your order in stock - we wouldn't want you to wait and will send you your order in two parts. You will not be charged for shipping cost for the second shipment.
In case you didn't receive your order at all - we will ask you to wait 30 days (in order to give a chance to the Mail Authorities). After 30 days let us know again.
In case you need further assistance or answers - please contact us via e-mail - info@israelmilitary.com